Saturday, August 16, 2008

Adsenseboy SCAM

I wanted to share a very negative experience I had dealing with the slime ball known as Adsenseboy--his real name is Mindaugas Lipskas.
 
I spend alot of time reading and responding to blogs to help promote my www.sitngotraining.com website. I decided to look for some tools that would help me automate the process. After a google search I found the following Blog Comment Poster, which looks for blogs and automates your comments. I read through the website and it sounded exactly what I wanted. The vendor, Adsenseboy, offered a 7 day money back guarantee. So on July 19th I plunked down $150 for the tool.
 
I received a quick response from Adsenseboy with installation instructions and a license key. However, within a couple of minutes of reviewing the install instructions it became very clear to me that the product has been misrepresented. So within 30 minutes of purchasing the product I requested a refund.
 
Well, that is when the fun started. The little slime ball, Adsenseboy, would not honor his 7 day money back guarantee. I ended up having to file a formal request through the vendor that Adsenseboy uses to process his payments, Plimus. Well, Plimus wasn't much better. Everything they do is automated. So when you send them an e-mail you get an e-mail in response with a ticket number. If you reply to the e-mail, you get a new e-mail with a new ticket number.
 
After about 10 days to chasing my tail I ended up calling Plimus directly. They told me that I had to open a formal refund request with them and follow the process. So I did! In doing so you enter into a discussion with the vendor, the slime ball Adsenseboy. Here is a copy of the transcript:
 
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07/30/2008 11:24 From Customer--Product doesn't match expectations - This product did not work out for me, the website was misleading. I wasn't able to get this product installed, the instructions were foreign to my knowledge. I would just like a refund.
 
07/30/2008 11:43 Reply to customer - First of all, software comes with 7 days money back guarantee. You opened refund request 10 days after ordering, so refund is not available in this case. Also, according to terms of service, all tools come with 7 days money back guarantee. If software does not work, our support team will do everything humanly possible to get it working. However, if software will fail to operate, we will issue full refund without any questions asked. Other sales are final and no trial versions are provided. For example, if customer orders software just to see how it looks like and then asks for refund, refund is not available. Customer may not purchase software and just email us later with message like "I don't like it, please refund", or similar. Sales page indicates what each tool does (and what it doesn't) and how it operates, so we issue full refunds when software does not work on customer's server and our support team is not able to fix it.
 
07/30/2008 11:48 Reply to the software vendor - The vendor has given inaccurate information. I first requested the refund on the same day that I received the instructions. However, we have been exchanging e-mails and numerous tickets since the 7/19 purchase date. I am extremely fed up with this process. I have requested a refund numerous times. Please make it happen.
 
07/30/2008 11:50 Reply to customer - According to terms of service, all tools come with 7 days money back guarantee. If software does not work, our support team will do everything humanly possible to get it working. However, if software will fail to operate, we will issue full refund without any questions asked. Other sales are final and no trial versions are provided. For example, if customer orders software just to see how it looks like and then asks for refund, refund is not available. Customer may not purchase software and just email us later with message like "I don't like it, please refund", or similar. Sales page indicates what each tool does (and what it doesn't) and how it operates, so we issue full refunds when software does not work on customer's server and our support team is not able to fix it.
 
07/30/2008 12:04 Reply to the software vendor - The 7 days have passed and I do not have a working solution. Regarding your website, it reads: Easy Installation Wizard. Blog Comment Poster comes with easy installation wizard, which will help you to install software in 3 steps fast and easily. I saw no installation wizard. Instead you sent me manual instructions on how to set up the software, instructions that I do not understand as they are written for programmers. You have failed to live up to this expectation. You also wrote: Server Based Module. Unlike other tools, Blog Comment Poster is 100% server-side software. Why should you keep your computer turned on with activated Internet connection like you do when using other backlinks building tools? Just upload Blog Comment Poster to your website and forget it! Your instructions prompt the user to set up a new website. I do not wish to do so. I told you in writing that I used Google's blogspot as my website and you have not been able to show me how to upload the software to my website (as you promised in the statement above). Instead, you had to set up a new "free" site. You said I could run it on my website. If that is the case, why must I run it on one that you set up? You have mislead me in this area. Also, the guarantee that is on your post-comment website is different than the one you are listing in your comments here. It reads: Money Back Guarantee. Blog Comment Poster comes with 7 days money back guarantee. For instance, if you feel software is too powerful for you, just ask for full refund. There is no criteria listed in the guarantee, simply a promise to refund should I select to request one. Or worst case scenario, you will refund the software if it is too powerful for me. Since I can't even get it installed, it must be WAY TO POWERFUL for me. So, for the last time, PLEASE refund my money.
 
07/30/2008 14:17 Reply to customer - Hi, It looks you could not understand terms of service correctly. So please let me explain it for you once again - sales are final and no trial versions are provided. For example, if customer orders software just to see how it looks like and then asks for refund, refund is not available. Customer may not purchase software and just email us later with message like "I don't like it, please refund", or similar. Sales page indicates what each tool does (and what it doesn't) and how it operates, so we issue full refunds when software does not work on customer's server and our support team is not able to fix it. More details - http://www.post-comments.com/terms.php
 
07/30/2008 15:05 Reply to the software vendor - Hi, It looks like YOU could not understand your own terms of service correctly. So please let me explain it for you once again - You wrote in the last message, "we issue full refunds when software does not work on customer's server and our support team is not able to fix it." The software does not work on my server and your support team has not be able to fix it. I am not sure how we can make this any clearer. Please issue a full refund per your terms as outlined in your last message. Thank you.
 
07/31/2008 00:57 Reply to customer - We have provided hosting space for you FREE OF CHARGE, so you may install software there. and refund is NOT available in this case.
 
07/31/2008 03:18 Reply to the software vendor - The reason why you offered a host service is because you were unable to get the software running on my server. On your comment dated 07/30/2008 14:17, you wrote, "we issue full refunds when software does not work on customer's server and our support team is not able to fix it." The software does NOT work on my server and your support team was NOT able to fix it. In addition, you have FAR exceeded the 7 day window offered through your terms. The offer to host came on the 10th day, after I had requested a refund multiple times. Since you have clearly demonstrated that you lack integrity from a business stand point, I am no longer interested in doing business with you in any way, shape, or form. I will work directly with Plimus from here to obtain my refund. You will see no more responses from me in this forum.
 
07/31/2008 03:50 Reply to customer - If you could not understand terms of service, that's OK. However, keep in mind that you opened refund request 10 days after ordering, while software comes with 7 days money back guarantee
 
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Well, that was the end of the communication between myself and the slime ball, Adsenseboy. As you can see by the transcript, he really doesn't have a clue!
 
Anyway, I ended up calling Plimus again and asking them for the next steps. On August 6th they sent the following e-mail to the slime ball Adsenseboy:
 
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Dear vendor,
Your customer, Thomas Kennedy, for ref#33653900 has contacted us regarding
this refund dispute. Your last entry on 07/31/2008 in the refund dispute to the customer stated:
-----------------------------------------------------------------
If you could not understand terms of service, that's OK. However, keep in mind
that you opened refund request 10 days after ordering, while software comes
with 7 days money back guarantee
-----------------------------------------------------------------
The customer did in fact request a refund before the 7 day mark (OTRS
ticket#2008071910014208), and if you stated that you issue refunds after 7
days,  please do the necessary with the customer.
If you have any further questions, please feel free to contact us at anytime.
Regards,
Max-Plimus Vendor Support
 
==
 
Well, as expected, the slime ball Adsenseboy did not respond. I finally lost patience with this process and called Plimus yesterday. The person I spoke to looked up my ticket number and said that she needed to speak with her manager. After waiting on hold for about 5 minutes she came back on the line and said that her manager told her I needed to send another e-mail to the vendor, Adsenseboy. I told her that that was not acceptable and that I wanted to speak with her manager. She agree and transferred me, which ended up in a voice mail.
 
Fed up with both the slime ball Adsenseboy and their enabler, Plimus, I contacted Paypal (I processed my payment through Paypal) and filed a formal grievance. Within 1 hour of filing with Paypal, Plimus refunded my money.
 
It is really unfortunate that an American company like Plimus would support the slimeball behavior of a foreign scam artist like Adsenseboy. Maybe the two of them are made for each other. Who knows.
 
My advice is this... do not do business with Adsenseboy or Plimus.
 
Here are some additional posts on the net that I found about the slimeball Adsenseboy. I wish I had read these before I made the mistake of doing business with him.
 
 
 
 

3 comments:

Danielle said...

Thanks for sharing your experience and for stopping by my post!!

Thankfully, I was only banned from the AdSenseBoy forum for speaking my mind about his sorry excuse for web tools.

I hope people take the time to research the software, the company, and the guy behind AdSenseBoy before getting ripped off as well!

Even if the software will work, it will typically have no effect or bad effects (blacklisted websites) unless you also purchase the book that gives you the tips to use it properly - and still then there's a big chance your website will suffer in the long run!

AdSenseBoy Is A Scammer said...

I was screwed by AdSenseBoy also. I am glad you were able to get your money back. Lessons for others... don't do business with AdSenseBoy.

Mirjam said...

hi there,
thanks for sharing this, had been looking at his software for a bit actually considering to go ahead and buy it.

I did had an iffy feeling about it though and decided to investigate a bit more before parting with my money and came across this post.

Reading it confirmed my "gut feeling" so thanks for saving me time and money!

Copyright 2007-2008 Thomas Kennedy
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